How it works Features Pricing Shop login Request access
Built for Canadian mechanic shops

Warranty claims in minutes, not hours

PitDesk lets your service team submit aftermarket warranty claims digitally — photos, estimates, and all paperwork emailed directly to the warranty company.

Active claims + New claim
2021 Ford F-150
Lions Auto Protection · Durham Auto
Approved
2019 Honda CR-V
Lubrico Warranty · Ajax Service Centre
Pending
2020 Chevy Silverado
Global Warranty · Oshawa Transmission
2018 Toyota RAV4
Global Warranty · Pickering Auto
Approved
+ Submit new warranty claim
5 min
Average claim submission time
100%
Paperless — fully digital workflow
$399
Per shop per year — flat rate

From diagnosis
to submission

No more double-entry, fax machines, or chasing warranty companies by phone. PitDesk handles the entire claim workflow digitally.

01

Enter the claim

Fill in the customer's name, vehicle details, VIN, mileage, and your diagnosis. Every field the warranty company needs — nothing they don't.

02

Attach photos and docs

Drag and drop photos from your phone or tablet. Attach inspection reports, diagnostic scans, or any other supporting documents — all stored against the claim.

03

Build the estimate

Add parts and labour line items. HST is calculated automatically based on your province. Lock the estimate once complete — the record stays clean.

04

Send the full package

One click generates a professional PDF and emails it directly to the warranty company's claims inbox. You get a copy automatically. Claim status updates instantly.

05

Track every claim

Your dashboard shows every open claim, its current status, which company it's with, and a complete activity log. Nothing falls through the cracks.

06

Your whole team

Owners, service advisors, and technicians all have their own login with the right level of access. No sharing passwords, no confusion over who did what.

Works with the companies you already deal with

Global Warranty Lubrico Warranty Lions Auto Protection + Any company you add

The warranty company directory is fully editable. Add any company you work with in seconds. PitDesk is not affiliated with any warranty companies noted above. All Rights belong to their respective owners.

Everything your
service department needs

One tool that handles the whole warranty claim workflow — from diagnosis to submission — without the paper trail.

Built-in estimate builder

Parts, labour, and HST — all calculated automatically. Line item estimates that lock when the claim is submitted, keeping your records clean and audit-ready.

Photo and document uploads

Attach photos, diagnostic reports, and inspection documents directly to the claim. Everything stays organized and goes out with the submission automatically.

Direct email submission

A professional PDF claim package — cover page, vehicle info, estimate, and all attachments — sent directly to the warranty company the moment you submit.

Claim tracking dashboard

See every open claim at a glance — status, warranty company, submission date, and a full activity timeline. Know exactly where every claim stands at any moment.

Works on any device in the service bay

PitDesk runs in any browser — desktop, tablet, or phone. No software to install. Access it from the service desk, the bay, or the front office. Your team can log in from anywhere with their own credentials and role-based access so everyone sees exactly what they need.

Simple, flat pricing

One plan, one price. No hidden fees, no per-user charges, no surprises.

Annual plan
$399 CAD/yr

Per shop · Billed annually
No credit card required

  • Unlimited warranty claims
  • Unlimited photo and document uploads
  • Built-in estimate builder with HST
  • Direct email submission to warranty companies
  • Works with Lions, Lubrico, Global, Hi-Spec + more
  • Multi-user access with role permissions
  • Claim tracking dashboard
  • We set up your account — no technical knowledge needed

Common questions

By Interac e-Transfer annually. We'll send you an invoice and activate your account once payment is received. No credit cards, no automatic renewals — you're in control.
Yes — contact us and we can set up a trial period for your shop so you can see the workflow before committing.
Lions Auto Protection, Lubrico Warranty, and Global Warranty, are pre-loaded. You can add any warranty company you work with. Even Suppliers and factory warranty!
None at all. We set up your account, add your shop details, and walk you through the workflow. You just log in and start creating claims. Most shops are submitting their first claim within an hour of signing up.
Yes. All claim data and files are encrypted in transit and at rest. Your data is never shared with third parties. You own your claim data — always.
You can submit a request for a new warranty company to be added. Requests are responed to same-day! The claim package will be emailed directly to them exactly the same way as the pre-loaded companies.

Request access

We'll have your shop set up within one business day

Fill in the form and we'll reach out to confirm your details, send your invoice, and get your account activated. No setup complexity — we handle it all.

shopsupport@pitdesk.ca
Ontario, Canada
Thanks! We'll be in touch within 1 business day.

Stop losing hoist time
to paperwork

Get your shop set up on PitDesk in under a day.

Request access